Posts Categorized: Treating customers fairly

Feedback form prize winners

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ContentsFeedback form prize draw winners:Your feedback is important to us; and we’d like to thank those who’ve completed a feedback form. We enter every submission into a monthly draw for Marks & Spencer vouchers, worth £25. Feedback form prize draw winners:  

Treating Customers Fairly

Posted by & filed under Treating customers fairly.

In order for us to ensure that we continue to treat our customers fairly, we would welcome you to submit your feedback using our customer satisfaction survey. The directors and staff of MFL Insurance Group Ltd are committed to treating customers fairly and providing them with a thoroughly professional service. Our clients have become accustomed […]

The six TCF outcomes

Posted by & filed under Treating customers fairly.

Outcome 1 Consumers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture. Outcome 2 Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly. Outcome 3 Consumers are provided […]